Terms Of Service

Last updated: 01.02.26

These Terms of Service (“Terms”) govern your access to and use of the Lys & Loom website (the “Site”) and the purchase of products from Lys & Loom (“we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. Scope & Parties

These Terms apply to all purchases made by consumers residing in the United States through our online store.

Lys & Loom specializes exclusively in table lamps and floor lamps for residential use.

Separate terms may apply to wholesale, commercial, or business customers and will be communicated individually where applicable.

2. Prices, Taxes & Currency

All prices shown on the Site are listed in US dollars (USD) unless otherwise stated and may be changed at any time without prior notice.

Prices include applicable sales taxes where required by law. Any additional taxes, duties, or fees, if applicable, are clearly displayed at checkout before you complete your purchase.

Shipping costs, if any, are shown during checkout prior to order confirmation.

3. Payment Methods

We accept the following payment methods (availability may vary):

  • Shop Pay

  • PayPal

  • Credit and debit cards (including Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Klarna and other “buy now, pay later” providers (subject to their own terms)

Payment is due in full at the time of purchase. Orders are processed only after successful payment authorization.

4. Orders & Contract Formation

By placing an order, you submit a binding offer to purchase the product(s) in your cart.

We reserve the right to accept or decline an order at our discretion, including but not limited to cases of:

  • Suspected fraud or misuse

  • Incorrect pricing or product information

  • Stock unavailability

  • Incomplete or inaccurate shipping details

A binding contract is formed only once you receive an order confirmation email from us.

5. Shipping & Delivery

Shipping methods, delivery timeframes, and carriers are described in our Shipping Policy, which forms part of these Terms.

Delivery times shown on the Site are estimates and are not guaranteed unless explicitly stated otherwise.

Risk of loss transfers to you upon delivery to the shipping address provided, as indicated by the carrier’s tracking information, unless applicable law provides otherwise.

6. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.

Nothing in these Terms limits or excludes your statutory consumer rights under applicable law.

7. Product Information & Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing are accurate.

However, minor variations in color, finish, or appearance may occur due to lighting conditions, screen settings, or manufacturing tolerances.

All products are subject to availability. We reserve the right to modify, replace, or discontinue products at any time without prior notice.

8. Product Use & Safety

Our lamps are designed for indoor residential use only, unless otherwise stated on the product page.

All lamps are plug-in and intended for standard household electrical outlets.
Users are responsible for following the care and safety instructions provided with each product.

We are not responsible for damage or injury resulting from improper use, misuse, unauthorized modification, or failure to follow provided instructions.

9. Intellectual Property

All content on the Site, including text, images, graphics, logos, product designs, and software, is owned or licensed by Lys & Loom and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from the Site without our prior written consent, except for personal, non-commercial use related to shopping on the Site.

10. Prohibited Uses

You agree not to:

  • Use the Site for unlawful, deceptive, or fraudulent purposes

  • Interfere with the security or operation of the Site

  • Use automated systems (bots, scrapers, crawlers) without authorization

  • Misrepresent your identity or affiliation

  • Engage in conduct that could harm Lys & Loom, its customers, or infrastructure

11. Warranties & Limitation of Liability

To the fullest extent permitted by applicable law:

The Site and all products are provided “as is” and “as available”, without express or implied warranties, including implied warranties of merchantability or fitness for a particular purpose, except where such warranties cannot be excluded by law.

We are not liable for:

  • Indirect, incidental, consequential, or special damages

  • Loss of profits, data, or business opportunities

  • Damage arising from improper use, incorrect installation, or failure to follow care instructions

Our total liability arising from any claim related to a purchase or use of the Site is limited to the amount paid for the product giving rise to the claim, unless a higher amount is required by law.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless Lys & Loom, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.

13. Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on the Site with the updated date.

Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

Contact Us

Store Name: Lys & Loom
Address: Schwedter Str. 21, 10119, Berlin, Germany

Email: info@lysandloom.com

Phone: 016592136024

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)